It took awhile, but it did get resolved. Was able to recover the remainder of my balance. They were able to contact their internal individual while I only have access to the chat. I believe this did help speed up the process

First time ever at this sweeps casino. I made and account and two days later went back to it. I won a nice chunk and when I went to redeem and it sent me to a chat to confirm my redeem. The admin there said I needed to verify on discord so I clicked the link he sent, it opened discord, I had to follow them and then began to verify. When I got back to the chat and told him I had verified successfully, he responded with a message saying that I had multiple accounts and that was against their terms. I told him I have only one account and have only had it for a few days, without a response he closed the chat, took all my sweeps coins, and even disappeared from my discord. I checked my search history and my first time to Runewager was July 5 2025. I emailed and then went to the site chat where I sat waiting for 11 mins the first time and longer the second time. No response. I log back in to see if I have gotten my money or a response and it says user is banned. What a joke!

It's very nice app to earn money easily

They will be #1 in the country soon. Top notch service right there. Love Fullstar.

Great experience overall. The service was fast, the staff was helpful, and everything went smoothly. I’d definitely use them again and recommend to others looking for something reliable.